Leading UK online bike retailer Wiggle has partnered with returns service collect+. Under the partnership, Wiggle customers may return any product in the retailer’s Clothing and Shoe categories using any of more than 3,900 local UK stores. Most Wiggle customers in the UK live within 1 mile of one of these stores, which are often open from early morning until late at night, 7 days a week.
Convenience is the name of the game for Wiggle customers using the collect+ service:
- Customers wishing to return a Clothing or Shoe category product should visit www.wiggle.co.uk, login to their account and click the Returns menu option.
- The customer then selects the appropriate returns form, prints it off, fills it in and inserts inside the returned parcel.
- A collect+ returns label, originally shipped by Wiggle when the product was first dispatched, is attached to the parcel. Any original delivery labels should be covered or removed.
- The parcel is then taken to any of the 3,900 local stores offering collect+ services. The Wiggle customer will receive proof of postage and a code to track the returned parcel online.
The list of participating collect+ stores can be found at www.collectplus.co.uk/wiggle.
