Giant Bicycle Co Pty Ltd in Australia has discovered a potential quality issue with the model year 2012 Defy Advanced and Avail Advanced lines of bicycles. This applies to the MY12 Defy Advanced series 2 and 3 bikes; and the MY12 Avail Advanced 2 series.
During routine testing undertaken as part of the manufacturing process, it was discovered that the forks on these bicycles did not meet specifications and, as a result, there is the potential for the fork blades to crack under severe riding conditions.
Owners of these bicycles should immediately stop riding these bicycles and:
- Immediately contact Giant Bicycle Co Pty Ltd, via the contact details below
- After the replacement program is formally initiated, Giant Bicycle Co Pty Ltd will coordinate the replacement of the forks on the affected bicycles through its local dealers
Giant has not received any reports of accidents or injuries involving this issue. However, the company’s first priority is customer safety and satisfaction, and it is ‘taking this action out of an abundance of caution.’
Giant Bicycle Co Pty Ltd
Local phone: (03) 8541 4800
Email: info[at]giantbikes.com.au
