US event registration & tech firm RunSignup has released its Q1 2025 business update, with the company highlighting strong performance across all segments of its platform.
In March 2025, RunSignup claimed to have surpassed 50% market share for event registration in the US endurance sport industry, with the company reporting that participation and revenue were continuing to grow.
RunSignup’s latest report for Q1 2025 covers milestones such as it surpassing US$3 billion in total transactions processed. Alongside this it reports double-digit growth in registrations, donations, and ticket sales, increasing market share, and advancements in AI-driven technology and product development.
RunSignup Q1 2025 highlights:
- Total registrations: up 12% year-on-year
- Donations: up 14% year-on-year
- Ticket sales: up 56% year-on-year
- Overall transaction volume: up 13%, outpacing the company’s 9% forecast
- 15,000+ races processed transactions, a 13% increase over Q1 2024
- Pre race participation rate growth: 3% increase from a sample of over 1,000 races compared to Q1 2024
The event registration platform points out that… ‘These company gains are driven by a combination of broader endurance market growth and RunSignup’s continued expansion of its registration business market share, now estimated at more than 50% in the United States.’
RunSignup adds that it has absorbed a significant number of events formerly hosted by other registration providers whose platforms either closed or faced challenges in pricing and technology.
“We’re proud of the progress we’ve made, but what matters most is the success of our customers,” said Bob Bickel, Founder of RunSignup.
“Hitting US$3 billion in total transactions is a testament to the trust the endurance community places in us. As we grow, we’re committed to keeping prices low while investing in great technology.”
RunSignup’s business operations include:
- RunSignup (endurance): 79% of projected 2025 transaction volume
- GiveSignup (donations & peer to peer): 12% of projected volume
- TicketSignup (general event ticketing): 9% of projected volume, with +50% growth in Q1 2025
The company also announced an AI technology focus for 2025. Here, key initiatives include:
- AI-powered customer support and chatbot integration
- Internal AI tools that have ‘delivered up to 20% developer productivity gains’
- Open APIs paired with new AI code generation tools, enabling customers to build custom apps and reports with minimal technical expertise
In addition to AI, RunSignup highlights its long-term product investments that it claims are bringing significant innovation to the industry, including:
- RaceDay Scoring v5 RealTime: Enabling advanced, flexible race timing with live tracking
- Calendar-Based Ticketing (MTE): For managing complex ticketed events such as light shows and seasonal attractions
